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NEC SV 9100 DID Incomming Call to Department Group with welcome message 1
- Thread starter BrixStand
- Start date
- Thread starter
- #2
Try around below steps if it would work as your expected:
1. 25-07-01 (VRS/DISA Dial Tone Time): 1
2. 25-03 (VRS/DISA Transfer Ring Group with incorrect dialing): 1 - 100 (ringing group number)
3. 22-04 (Incoming Extension Ring Group Assignment)
1. 25-07-01 (VRS/DISA Dial Tone Time): 1
2. 25-03 (VRS/DISA Transfer Ring Group with incorrect dialing): 1 - 100 (ringing group number)
3. 22-04 (Incoming Extension Ring Group Assignment)
- Thread starter
- #4
- Thread starter
- #6
Rajkumar GOC
Systems Engineer
Hi ,
After VRS welcome message department group is not possible.
Only after vrs landing in 22-04-01 program basis
Step 1
Record one VRS Message using service code 716 7 001 message #
Step 2
22-02-01 set DID to all pri or sip trunk ports
Step 3
22-11-01 = set receiving number
22-11-02= leave it
22-11-05= 400 (it is common number for first vrs)
25-02-01 set vrs number 1 to all trunk ports
25-03-01 set irg number
25-04-01 set irg number
22-04-01 =set intercom numbers
After VRS welcome message department group is not possible.
Only after vrs landing in 22-04-01 program basis
Step 1
Record one VRS Message using service code 716 7 001 message #
Step 2
22-02-01 set DID to all pri or sip trunk ports
Step 3
22-11-01 = set receiving number
22-11-02= leave it
22-11-05= 400 (it is common number for first vrs)
25-02-01 set vrs number 1 to all trunk ports
25-03-01 set irg number
25-04-01 set irg number
22-04-01 =set intercom numbers
- Thread starter
- #9
To:
Rajkumar GOC (Systems Engineer)
Greetings,
thank you very much for summarizing the setup procedure to achieve the situation related to the routing of the incoming voice message to the ring group.
I have already tried this procedure with my team before posting the question mentioned above, which was about the option to set up VRS on a group of departments.
An IRG group is an option that provides the ability to play the greeting message and then drop the target extension numbers.
However, our effort and question related to the possibility of using a group of departments in the same scenario as in the case of the IRG group.
We promised ourselves a greater opportunity to work further with the department group, which, compared to IRG, offers, for example, the option of logging out internal branches in the department group.
From our point of view, the IRG has limited options. When it is possible to only set the ringing for all participants of the group, or set the delayed ringing of the participants of the IRG group.
The department group has the option of both hunting and linear ringing.
Rajkumar GOC (Systems Engineer)
Greetings,
thank you very much for summarizing the setup procedure to achieve the situation related to the routing of the incoming voice message to the ring group.
I have already tried this procedure with my team before posting the question mentioned above, which was about the option to set up VRS on a group of departments.
An IRG group is an option that provides the ability to play the greeting message and then drop the target extension numbers.
However, our effort and question related to the possibility of using a group of departments in the same scenario as in the case of the IRG group.
We promised ourselves a greater opportunity to work further with the department group, which, compared to IRG, offers, for example, the option of logging out internal branches in the department group.
From our point of view, the IRG has limited options. When it is possible to only set the ringing for all participants of the group, or set the delayed ringing of the participants of the IRG group.
The department group has the option of both hunting and linear ringing.
- Thread starter
- #10
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1
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- #12
Our company only recently became a partner of NEC solutions.
We have been learning the Univerge SV9100 telephone system gradually for about 4 months.
Our experience with telephone systems is about 20 years with Panasonic products. I have been running the technical division myself for about 6 years.
After the end of production of solutions from Panasonic, we chose NEC as a replacement solution.
We liked NEC systems in the beginning when we were looking for another manufacturer.
We are gradually approaching the possibilities of the NEC system. Unfortunately, we cannot squeeze out a comparison with the Panasonic system.
We were previously used to some functions that we have applied at customers, therefore we try to have similar settings for the NEC system, so that the possible replacement is as similar as possible.
Hence my questions about the detachment group etc...
Thank you for your patience with my questions.
We have been learning the Univerge SV9100 telephone system gradually for about 4 months.
Our experience with telephone systems is about 20 years with Panasonic products. I have been running the technical division myself for about 6 years.
After the end of production of solutions from Panasonic, we chose NEC as a replacement solution.
We liked NEC systems in the beginning when we were looking for another manufacturer.
We are gradually approaching the possibilities of the NEC system. Unfortunately, we cannot squeeze out a comparison with the Panasonic system.
We were previously used to some functions that we have applied at customers, therefore we try to have similar settings for the NEC system, so that the possible replacement is as similar as possible.
Hence my questions about the detachment group etc...
Thank you for your patience with my questions.
- Thread starter
- #13
All digital phone system do about the same things. If you are in the US the INMAIL comes activated with 16 ports. Using the VRS as such is pretty much never used here as a VM or Auto Attendant. I've been working on this system series since the Onyx, i-series, Aspire etc. I have gone behind Toshiba dealerships and fixed a LOT of misconceptions. While I can't say the 9100 can do everything...it can do a lot. Frankly you should be setting this system up in shop and opening the licensing (that you can do for free) and setup a server for the UC services. This will allow you to play with the system and really get a taste for what it can and can't do.
- Thread starter
- #15
I really appreciate your advice.
The NEC PBX system offers a really wide range of options.
We will definitely open the license system after your advice so that we can check its other options,
We haven't gotten that far yet to understand all the possibilities.
This method will tell us more.
We have no problem adapting to a slightly different concept, which can offer more options as a result.
The NEC system is certainly very robust and will meet our expectations.
Thanks again for your advice and your time.
The NEC PBX system offers a really wide range of options.
We will definitely open the license system after your advice so that we can check its other options,
We haven't gotten that far yet to understand all the possibilities.
This method will tell us more.
We have no problem adapting to a slightly different concept, which can offer more options as a result.
The NEC system is certainly very robust and will meet our expectations.
Thanks again for your advice and your time.
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