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NEC NEAX 2400 "Unknown Caller" to outside numbers

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KWhiteMBU

KWhiteMBU

Systems Engineer
Feb 16, 2021
1
US
I am very new to the NEC PBX system and know a little about a little so my pre-apologies for verbiage/syntax.

We have an extension that when calling external numbers is showing as "Unknown Caller" on the caller ID. This causes many people to reject the call. I am accessing the system with SV8500 PCPro. Any help would be appreciated. Also if there is any more info that would be helpful, I will try to provide it.
 
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Try running LCPNCL for all routes.
If you are controlling outbound Caller ID, it's probably being done with ACPNCL.
 
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