rishusc
IS-IT--Management
- Nov 29, 2006
- 10
We have an old Cisco Unity VM and an old Neax 2000 system. Recently the system was moved, everything came back up besides voicemail. While troubleshooting we re-initialized AP00 card. We have checked voicemail ports and they seem to be correct. The information that the phone system is sending via serial cable is not understood by the system. Attached is a screen shot of the Integration monitor. I need to know is the commands that I need to run on the phone system that will match Cisco unity. I believe something about SMDI 6, 7 or 8 digits. Attached image is an extension 1133 calling the voicemail pilot 3000. VM ports are 3000 to 3008. I am not sure if we messed with some settings that we shouldn't have. Is is suppose to send the data in format attached?
Thank you
Thank you