I have an NEC IPK with a 4 Port VMP (DOS) voicemail card. When a caller is transferred direct to a voicemail box, he hears the personal greeting and then a beep followed by more beeps and can never leave a message. It is happening on multiple mailboxes. At times after the first beep, you hear just silence but you are not able to leave a message. After that first beep, you hear a funny sound almost like a disconnect. I've tried replacing the voicemail card and it has the exact same problem leading me to believe it's more in the processor. Not sure what it can be.
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NEC IPK with VMP hear beeps after personal greeting and can't record a message
- Thread starter flashtel
- Start date
belevedere
Instructor
Once you get transferred to the VM, the VM takes over. Should not be the phone system, however I would suggest resetting the phone system to be sure. Try building a new mailbox using the default settings. Place $ in front of the mail box ID then you can build a duplicate one. The users may have set some options up that is creating the issue.
- Thread starter
- #3
Thanks Belevedere! I'll try resetting the system but first have replace the CPU battery. I just programmed the card and shipped it to them and they just plugged in the VMP last week and don't think they are setting up any options in their mailboxes.
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