I am needing to setup a virtual extension that transfers an outside caller directly to VM during the day/night.
It's basically an overflow from the ACD. I want to setup a virtual so multiple ppl can get VM's from it.
I created ext. 355 in VM, and created port 97/ext.355 in the programming. I set 4-42(cb/fna delay) to No. I just don't know how to set the virtual 355 CB/FNA... I usually do with speaker43, but its a virtual port.
Any help is greatly appreciated.
Thanks.
It's basically an overflow from the ACD. I want to setup a virtual so multiple ppl can get VM's from it.
I created ext. 355 in VM, and created port 97/ext.355 in the programming. I set 4-42(cb/fna delay) to No. I just don't know how to set the virtual 355 CB/FNA... I usually do with speaker43, but its a virtual port.
Any help is greatly appreciated.
Thanks.