NEC 2000 IPS - Log of outgoing calls

[imeldesign]

Is there a log somewhere on the system of outgoing calls. We have an extension somewhere that keeps dialing a 877 number. The person on the other end is quite upset. I think someone is hitting redial or some other accidental key combo and calling this poor woman.

Melanie

 

[OzzieGeorge]

There is no stored log but you can program SMDR output and capture it to a file. Interpreting it is another matter but if you know the number you are looking for, you should be able to just do a find and look at that record for the information you want.

 

[imeldesign]

Thanks Ozzie. Yes I have the entire number. Can you tell me how to do it? I remote into the PBX. I have Matworx.

Melanie

 

[OzzieGeorge]

See here....

https://www.dropbox.com/sh/d0u0t4lzhaa1yna/AACAH1Grf9z8fBLmKxUXBHAna?dl=0

You need the section for STATION MESSAGE DETAIL RECORDING (SMDR).