NEC 2000 IPS call forwarding RNA to voicemail issue.

[1way2findout]

I am having problems with call forwarding RNA to voicemail. For some reason my switch is defaulted to six rings before forwarding to voicemail. I need to reduce the amount of rings before forwarding to voicemail. How do I do this in MOC commands? Can anyone help me?

 

[wayne50]

This is a system wide change,check your manual for cmd 410

 

[pave35]

410>01> is for trunk calls and 410>15 is for internal and transferred calls.
If you have a newer IPS and the station is flagged in 1346 to a 0 the timers would be 410>100 and 410>101.
Also if you have R8 or higher the individual no answer time can be assigned per station with 1346 to a 0 and E607>Ext #>seconds for forward on CO calls and E608>Ext #>seconds to forward on intercom and transferred calls.

 

[snapp69]

How would I change this in CAT mode?

 

[snapp69]

Oh and I'm a noob with the system so speak stupid for me.

 

[mextera]

Snapp,

Check this out I feel this is most helpful for noob's

http://www.necbs.com.au/training/onlinetraining.htm

Select small systems customer admin training.


Mextera

 

[snapp69]

Thanks for the tip.

 

[please123]

You can also find a ton of info on the 2000 here

http://www.2000stuff.com/