Neax 2000 IVS One Touch or Speed Dial??? 2

[neaxtester2000]

I am curious what the difference is between Speed Dialing and One Touch dialing. I use matworx when setting up the memory assignments for a new extension. And each ext has a one touch and speed dial memory assignment. But Why. What is the purpose of both. From what I have seen, either can do the same function. I wasn't not with the company when this PBX was installed so I trying to understand why its setup this way. And insight and guidence is greatly appriciated. Thank You

 

[OzzieGeorge]

Speed dial codes can only be accessed by code and one touch can be accessed by one touch buttons on a dterm. Most of the time we allocate the same memories to each but not always. One example is that we give a station 30 memories but only allocate 10 of them as one touch keys using CMD 9000 de stn,key de F11XX where xx is the memory number. Also you dont allocate one touch keys to analogues.

 

[mextera]

Speed Dial memory is a group of bins that can be accessed by code or assignement in commadn 90 using F11XX keys.

One touch is memory for 32 button phones the max number of Line keys that can be assigned to a Dterm in COmmand 90 is 24 usually on 16. To use the remander of the buttons on a 32 button set they are given onetouch memory.

I hope this helps.

Mextera

 

[OzzieGeorge]

I suppose the point here is that some Dterms have one touch keys and some dont. The point to remember that if you allocate one touch keys to a phone it effectively uses up potential speed dial memory areas so you need to take them into account. So you need to check Cmds 73 & 94 to make sure there are no conflicts.

I'll think about posting an FAQ giving you the formula for checking this as this seems to be a recurring problem!!!

 

[neaxtester2000]

That makes sence. So I am gonna list how a station is setup here and maybe you can tell me if its right or incorrect. Or suggest another way.

Under key data assignments for a dtp-8-1 phone keys 1-5 are programmed as station speed dial. F1101-F1105. Then 6 is programmed as handset/headset. 7 and 8 are station. 7 is a virtual second line, and 8 is the primary. the buttons I am talking about are clear and illuminate when activated.

Now for the memory addresses, the only one programmed is xxx5. and its programmed to 296. which is the voicemail ext. the other ones are not used. no one in the company uses speed dial. nor even knows how. so being that the buttons for the phone are programmed as speed dial stations, should I assign the ext a one touch address at all or just a speed dial address. Or should the buttons in the key data assignments be setup as one touch buttons.

My terms my be off so I apologize now. Also we have some dtp-16d-1 phones. They have the 16 clear buttons like the 8 buttons but also have 4 black buttons above those that are not programmed. What are they? Thanks again for all your help.

 

[OzzieGeorge]

There is no reason to assign one touch keys to the phone as it doesn't have any one touch keys. The one touch keys are the ones on the phones with 16 keys down the right hand side of the phone & the 32 key phones. The four keys across the top are the flexible keys and take on the meaning of what is shown on the bottom line of the display. It is possible to customise the flexible key assignments but that is another thread subject try a search first.

 

[neaxtester2000]

So for the phones we use there really is no point in assigning one touch memory blocks to extensions?

 

[mextera]

For the user you have explained you do not need one-touch memory. stick with the F11XX memory. As a note the users can program the SD buttons themselves by pressing CONF + Key (F11XX) + Number + CONF

Mextera