When our operator leaves for the day we'd like to forward all calls normally going there to a dterm station. I'm sure this is probably easy but for the life of me I cannot find the answer. can anyone point me in the right direction?
I should have been a tad more specific. When the dss is put into night mode we still want it to go to the after hours message. But for a couple hours after the operator leaves we want it to go to one of the sales reps.
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