NCOS Group Limits

[Blighter]

Hi All

I have a customer who insists that I set up more than 8 NCOS groups (0 to 7) for his phonesets.

I know that there are potentially 99 NCOS groups, but I thought that 8 to 99 were for ESN Time of Day Routing Controls.

However, against my better judgement I have attempted to set this up for my customer and now this problem is driving me up the wall!

I have set up NCOS 9 with FRL 3 in LD 87, NCOS 9 with Allow all in LD 49, but when I assign this NCOS to the phoneset, we are unable to make any calls. Have I missed something, or are 8 NCOS groups the limit for phonesets?

Many thanks in advance for your help
Regards
Blighter

 

[mertech]

Blighter,
quick answer, check LD 21 RDB for outgoing calls and check FRL to FCR mapping. If FRL 3 - 0 and LD 49 table 0 is barred then calls will fail, set RDB FRL 3 to 9 and this should work. The sets need to be TLD also

MERTECH

 

[Guest_imported]

All so is the ncos of the trunk group you are going out over set up to that ncos 9

 

[Blighter]

Thanks Mertech and Phone Dude


In the RDB, FRL to FCR mapping was set to 3-3. FCR 3 was set to deny all in LD 49.

I have made the changes and it now works ok.

Thanks again
Blighter