I am trying to get a handle on the relationship between NCOS & FRL and RLIs...[AND CLS by the way...I haven't even begun to research how that all fits in]
Our switch was programmed years ago. Since then a new area code has been added in to our calling area. Calling some numbers with that area code (262) is considered a local call. Calling other numbers are considered long distance, in-state calls.
I'm trying to set up certain phones to only be able to call local calls (including the local calls with the 262 area code). I cannot figure out how to do this properly with NCOS, FRL & RLI because of the fact that some 262s are "local" and some are "long distance". I'm sure there are other places that have this same problem.
Anyone point me in the right direction?
thanks
Our switch was programmed years ago. Since then a new area code has been added in to our calling area. Calling some numbers with that area code (262) is considered a local call. Calling other numbers are considered long distance, in-state calls.
I'm trying to set up certain phones to only be able to call local calls (including the local calls with the 262 area code). I cannot figure out how to do this properly with NCOS, FRL & RLI because of the fact that some 262s are "local" and some are "long distance". I'm sure there are other places that have this same problem.
Anyone point me in the right direction?
thanks