We've come upon a new cnb500(never used or activated) and want to get it setup. I'm familiar with some older panasonic systems and nortel's, have the console setup and the documentation is proving to be straight forward, but we have no access to the key management system in order to activate everything. I've gotten in contact with a local shop that is a panasonic retailer and is willing to do the activation for us, but I wanted to confirm that this is pretty much our only choice. Ideally I'd like to keep everything in house, and not have to rely on these guys being around in 5 years when there is some sort of problem.