Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

nbx 3000 all vm port busy

Status
Not open for further replies.
LEADER23

LEADER23

Technical User
Jul 9, 2009
16
US
thread1230-1637485

I have a potenial customer with a nbxv 3000 3 com system. When they hit there voicemail button it comes up all ports busy. Also when calling in to main number it just ring and auto attendant doesnt pick up.. any ideas?
 
Sort by date Sort by votes
What release ?
What type of provider line ( analog , isdn )?
How many VM POrt Licence ?
 
Upvote 0 Downvote
Old release NBX have some issue with VM port .
Goto netset ( browser for config ) verify VM Port Stat , and try to restart it or restart NBX all .

 
Upvote 0 Downvote
No restart in vm menu. If I try and uncheck the vm box it says requires 3rd party vm license.
After resetting system all ports still busy. They have the auto attendant set to pick up on a 0 ring count. So because it's not working the can't receive call from the main number.
 
Upvote 0 Downvote
Sorry , but you see VM port Busy from netset configuration , or calling into VM from extension ?
See attachment and verify screen-shoot , if you not have port VM Busy i suppose you have dialplan issue .
Send me dialplan , and explain flow chart call , example call from extension x300 to 500 send call to VM Autoattendant xxx
By
 
Upvote 0 Downvote
From all exstension if the vm button is pressed it reads all ports busy.
When 501-515 and up are called it rings busy. I believe those are the vm ports.
The box I tried to uncheck was on the operations tab( system wide).
It will nor allow me to uncheck the vm tab without a third party license purchase.
I'm notvat the system now but I may be able to schedule a tech support session with you if you think you can help and you can give me your price and I'll back bill the custome. Let me know....
 
Upvote 0 Downvote
Hi , no price if you want give me remote access to NBX .
NAT from Public IP , or access between teamviewer to system
I try to help you

Bruno
 
Upvote 0 Downvote
Ok. I'll set up a tech visit. What time frame is good for you?
Are you on the east coast or west or central timezone?
 
Upvote 0 Downvote
ohhhh sorry i am on italy :::)))- but no problem
send me access parameter for remote access to system and
nbx ip address with user and psw , i work on it!
i am not always on office , when i can i connect on your system
now in italy is 2.00pm
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

H
  • Question
Factory Reset superstack 3 4200 26-port
Replies
0
Views
218
hediav
H
jmcevoy
  • Locked
  • Question
NBX logs
Replies
0
Views
221
jmcevoy
jmcevoy
jmcevoy
  • Locked
  • Question
NBX MoH
Replies
0
Views
224
jmcevoy
jmcevoy
jmcevoy
  • Locked
  • Question
NBX calls auto cut off after 4 hours .
Replies
0
Views
224
jmcevoy
jmcevoy
GoDevils42
  • Locked
  • Question
Troubleshooting NBX-v3000 auto attendant
Replies
0
Views
229
GoDevils42
GoDevils42

Part and Inventory Search

Sponsor

Back
Top