NAV does not scan individual files

[jcimarron]

When I right click on any file, one context menu option is Scan with Norton AntiVirus. When I click on that, after a short wait, I get the Scan Complete window, but it shows that Total Files Scanned is 0 (and of course no virus found). I must assume that nothing happened.
I seem to be able to run full (comprehensive) drive scans, so scanning that way seems to work but takes a long time.
How can I fix the scan of an individual file?
Running NAV from SystemWorks Premier 2006 on WinXP SP2

 

[jcimarron]

Found the answer.

http://service1.symantec.com/SUPPORT/nav.nsf/0/e86d43124a67f7778825712c0076cc9e?OpenDocument

It is a NAV bug, but supposedly all is OK.