NAV Accessing Web

[royalmail]

Product Norton Internet Security 2003 + Antivirus.

I have a home user that says every time she opens either Word or Excel Norton Internet Security warns her that navw32.exe (NAV) is trying to access the Internet. She is then prompted whether to allow it or not.

Apparently this only recently started happening - she has been running the software for months.

Anyone know why this is happening? I realise that I can relax her firewall policy a little to get rid of it but it is odd that it has only just started to happen.

Live update is fully up to date.

 

[ebokor001]

After January 7th your computer slows down and Microsoft Word and Excel will not start

Situation:
Symantec is currently investigating reported computer slow downs and instability. This issue appears to be related to VeriSign receiving an unusual number of requests by Windows-based clients to download a certificate revocation list (CRL) on January 7-8, 2004. This increase in traffic resulted in intermittent VeriSign CRL server availability. For security purposes, Symantec products routinely verify the integrity of system components and at times were unable to achieve the authentication they were seeking due to the unavailability of VeriSign's server -- therefore customers experienced delays and instabilities. Symantec and other vendors are cooperatively working with VeriSign to mitigate this situation

Check out this link from Symantec

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004010810205113