NAS Restore Failing

[DSMCBackup]

One of my colleagues just sent this problem to me, ive not come across it before;

"The error I receive is:

AE0407 NAS Server Error - NDMP_MOVER_HALT_INTERNAL_ERROR
Then
AE0279 Restore of session 1 to server FAS270 failed (ret 1).
Then
AE0407 NAS Server Error - RESTORE: RESTORE IS ABORTED

I have tried 3 sets of tapes and this will not restore from any of them. I have managed to restore other data from the same tapes and sessions (also .mdb files) successfully. But this one always fails with those errors approximately 1hr 3mins into the restore."


Any ideas?

 

[davidmichel]

Check the tape log for drive related errors.
Enable NDMP debug logging at the NAS box.

 

[TDun]

Check your firmware /NAS levels against teh compatibility harts and the latest available too.