Name display question 2

[jolange77]

Hi,

This is my phone:

DES IP1120
TN 156 0 05 13 VIRTUAL
TYPE 1120
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 020
CUR_ZONE 020
ERL 0
ECL 0
FDN 2525
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 83
SCI 0
SSU 0000
LNRS 12
XLST 0
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD CLTD ASCD
CPFA CPTA ABDA CFHA FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR ICRD MCDD T87D KEM3 MSNV FRA PKCH
CPND_LANG ROM
RCO 0
HUNT 2525
LHK 1
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG FRE
DNDR 0
KEY 00 SCR 1234 21 MARP
CPND
NAME John Doe
XPLN 14
DISPLAY_FMT FIRST,LAST
01 SCR 5678 0 MARP
02 ADL 12
03 ADL 12
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 2525
17 TRN
18 AO6
19 CFW 4 2525
20 RGA
21 PRK
22 RNP
23 SSU 0000
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 5 JUL 2013

When the user is on-line on 1234 and someone calls on his extension, the call transfers to 5678 and the secretary sees the name of the owner of the 1234 extension instead of seeing the name of the caller.

Any idea?

Thanks!

 

[GHTROUT]

Change CLS DNDA to DNDD

The correct Name CLS is CNDA DNDD

If you have DNDA, redirected calls will display "who was being called" (i.e., you were being called so you see your own name) when you really want it to show "who is calling" all the time

Stanley - did I get it right this time?


~~
Gene at www.GHTROUT.com

 

[jolange77]

I changed DNDA for DNDD and make a test. Still the same...

 

[GHTROUT]

I think you need to check again. This is the fix. CLS CNDA DNDD

~~
Gene at www.GHTROUT.com

 

[jolange77]

CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDA CFHA FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR ICRD MCDD T87D KEM3 MSNV FRA PKCH

 

[StanleySteamer]

I'm not sure Gene! I think so!
jolange77, it's not clear whether you changed the secretary's phone to DNDD. That's the one you need to change since that's the one that is not seeing the calling party's name.
But it's generally good to leave ALL phones DNDD.

 

[jolange77]

Thank you all! I made the change on the secretary's phone and it is working!