Name display problem

[rajdhani]

Hi Guys,

This is the Scenario..

ATDN : 0

No 2250 configured

NIT_DATA
NIT1 - 180000 (3904 phone)

When any extn calls 0 (operator) extn 180000 receives the call, number is displayed but there is no name display and if 180000 is called directly then both name and number are displayed.

Can anybody throw some light to fix this problem?

Thanks
Raj

 

[MagnaRGP]

Post the TNB of the set 180000 please.

 

[rajdhani]

Here we go..

DES DIGITA
TN 005 0 00 00
TYPE 3904
CDEN 8D
CUST 0
DBA 1
FDN
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD DDGA NAMA MIND PRSD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ENG
RCO 0
EFD
HUNT 7000
EHT 7000
LHK 3
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 180000 0 MARP
CPND
CPND_LANG ROMAN
NAME Reception - Ban2
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 180001 0 MARP
CPND
CPND_LANG ROMAN
NAME Reception Ban-2
XPLN 27
DISPLAY_FM
02 SCR 180002 0 MARP
CPND
CPND_LANG ROMAN
NAME Reception Ban-2
XPLN 27
DISPLAY_FMT FIRST,LAST
03 SCR 180003 0 MARP
CPND
CPND_LANG ROMAN
NAME Reception Ban-2
XPLN 27
DISPLAY_FMT FIRST,LAST
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16 608885
20 RGA
21 PRK
22 RNP
23
24 PRS
25
26 CPN
27 CLT
28 RLT
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
DATE 17 MAY 2007

 

[TAnselm]

I don't see anythign wrong with it... you may want to try a firmware download.

 

[StanleySteamer]

Change DNDA to DNDD.
You want to see the name for the CALLING number. With DNDA you will see the name of the DIALED number.

 

[1981raghav]

Try to set in CLS CNIA

 

[RS528]

Configure a name for the attendant number
LD 95
REQ new
TYPE name
CUST 0
CPND_LANG
DIG
DN 0
NAME Operator
XPLN
DISPLAY_FMT
DN
DCNO

 

[johnpoole]

post the dnb of 0.. is it a maxp 1 acd? either way i would add key x scr 0 to that 3904 if i needed cpnd

john poole
bellsouth business
columbia,sc

 

[rajdhani]

Hi Gents,

First of all, sorry for the delayed reply. 0 is configured as ATDN in ATT_DATA. If i configure 0 as scr key in 3904 it works. But we need 0 to be ATDN only.

when i call 0 from any extn for ex. 608040, the extn 180000 rings and the display in 180000 extn shows only 608040 and not the name configured for 608040. But if i dial 180000 directly then the name and the number are displayed on extn 180000.

Let me try changing CLS CNIA and DNDD. will get back to you with the results.

Thank u all.


Regards,
Raj

 

[TelcoChic]

I am interested in hearing the results. I have the same problem in a new 1000E/T 4.5 that was just installed. I have tried building "0" as ACD, ATT, 500, 3904, blah, blah... I have not been able to get the name to pass in any of these instances. And yes, I checked DNDA, CNDA, etc.. Anyone possibly know of a patch?