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Name Display on call pickup 1

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hartburn

Technical User
Jul 23, 2008
21
GB
We have 3900 series sets which do not show cpnd of the originating caller when call pickup is used - it shows the name of the called set instead. Picking up a call on 2616 sets shows the original caller's name.

Any idea why the 3903's and 3904's only show the called name instead of the originating set? I have one or two people asking for their old 2616 back so that they can see the originating caller's name.

Thanks
 
That simple, but I never would have looked there! They like me again now, at least for today.

Thanks for the swift reply.
 
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