Name Display for MARP 1

[gentrrm]

I'm am trying to get a phone that has MARP to display the calling party when it rings the second phone. Here's the situation. I have set up an assitants phone to ring on the second line when a call is placed to her bosses phone. That part works fine but there isn't a name displayed on the assistants phone when coming from the bosses phone. Actually, the display doesn't change at all, just time and date. When the assistant answers the second line she will then see the name display.We have an Option 61 with 2616 phones.

 

[Nortellian]

add to the tn build cls tdd

 

[zog99]

The CLS (class of service) relating to the display feature on an extension can be one of the following:

ADD Automatic Digit Display (incoming calls will display on arrival providing that the extension is not an ACD set)
DDS Delay Digit Display (incoming calls will not display until the call is answered)
NDD No Digit Display (the set is programmed for no display, usually set if the telephone is a 2006, 2008 or 2616 without a display, in this circumstance Key 7 can be used as a standard key as it will not be required for the display programming options)
TDD Tandem Digit Display (this allows an incoming call to display even if the set is programmed as an ACD agent)

Selecting Key 7 on a set with the display allowed, gives the extension user the opportunity to customise the display and sound levels of their telephone. Features include the format of the time and date and a language selection as well as ring volume settings

 

[gentrrm]

Thanks to Nortellian and to zoq99 for the tip on inclulding TDD to the CLS. Problem is now solved.

 

[gentrrm]

Thanks to all who suggested to add tdd. It works fine now.