Replaced a NAM 4.1 on a MICS Ox32 with R1T1 software. They have DID's to most all extensions and the main number is answered by by the receptionist only.
All of the mailboxes work and calls are sent to them if called on their DID and not answered.
I was told that awhile before the NAM gave out the customer changed their carrier for the T-1 service and the voice mail did not work properly in regard to
answering calls and night service mode. I am trying to figure out how their main line comes in T-1 circuit DID or? so I can assign to the voicemail for answering during day and night mode.
Thanks for any help.
All of the mailboxes work and calls are sent to them if called on their DID and not answered.
I was told that awhile before the NAM gave out the customer changed their carrier for the T-1 service and the voice mail did not work properly in regard to
answering calls and night service mode. I am trying to figure out how their main line comes in T-1 circuit DID or? so I can assign to the voicemail for answering during day and night mode.
Thanks for any help.