NAM with 824 1

[samcan2007]

Hi all, I have a NAM with copper ports that I want to use with 824 DR5 DS. its one of the old ones but it sounds like it is booting up when I power it on , I connected one DN to Port 1, but when I try Feature 985, 983, 981 I get inactive features.
Do I need to do something else to have this work?
Thanks!
Sam

 

[JustinTMI]

Sounds like it is not Sync'd up with the phone system, Try rebooting both (Providing you know the SW is good in the KSU) and see if that makes a difference. Sonetimes takes up to 10 min as well..

 

[samcan2007]

Thanks for the fast reply,
rebooting and waiting didnt help, any other ideas?

 

[jarodwinters]

I believe all ports need tp be hooked up for it to boot into service. I could be wrong but I seem to remember having that same problem once. Do you here all of the tones when booting? Are you getting the ascending tones after a few minutes? Some NAMs play tones and some do not. I think the model and age make a differnece. Try it with all ports hooked up.

 

[hawks]

Is the 8x24 a NT5B24CH or DH, because I think it takes that to work with the NAM.

 

[samcan2007]

Thanks for the replies,
I hooked both DNs, No change
8x24 sw is NT5B24CB (SP30EAF07),
NO MUSIC only 2 beebs the the HD sound for a while, the NAM is old NT5B75AJ with no leds.

 

[samcan2007]

hmm, it looks like the KSU detects the VM, when I check the Port/DN status it shows Idel MVOX1 for both DNs, but still when I try Feature 985, 983, 981 I get inactive features.

 

[hawks]

CB is not compatible needs to be CH or DH