I replaced a NAM on 0x32 and installed the data from backup disks to the replacement NAM and all data seems to be there.
Now when you call in and the attendant transfers the call to an extension the phone rings 4 times and then the main greeting plays if the call is not answered and does
not go into the mailbox also if the system is in night mode and the caller keys in an extension number it rings 4 times and prompts the caller to enter the extension number again rings 4 times and again prompts the caller to enter the extension number.
If you call between extensions and is not answered the call does go to VM box, the attendant can send calls using feature 986 and the call goes straight into the mailbox as it should.
NAM 4.0 software XC 6.i FC
Not sure what I am missing.
Thanks
Now when you call in and the attendant transfers the call to an extension the phone rings 4 times and then the main greeting plays if the call is not answered and does
not go into the mailbox also if the system is in night mode and the caller keys in an extension number it rings 4 times and prompts the caller to enter the extension number again rings 4 times and again prompts the caller to enter the extension number.
If you call between extensions and is not answered the call does go to VM box, the attendant can send calls using feature 986 and the call goes straight into the mailbox as it should.
NAM 4.0 software XC 6.i FC
Not sure what I am missing.
Thanks