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NAM Problem

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rval80

Technical User
Sep 23, 2009
386
US
Having an issue with the zero out feature for an auto attendant table. I have the operator set to a hunt group extension, though if you call in and hit zero, you get a "operator is not available" message. If you call in and press the hunt group extension, it goes through no problem. Thoughts?
 
In F982 make sure Operator Available = YES

For trouble shooting test an actual set instead of a Hunt Group DN which in some cases it is not always recognized as an actual DN......I know from a CCR/Path X/ Trsf /HG'sDN it works.



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