NAM DOWN

[telllman]

I have a client with an older NT5B74CA UNIT V1G
it has crashed, I have a unit a bit newer in stock NT5B74AAAZ 4 PORTS
I can install today but the issue he really needs minuit acd as was in the last unit. They have no software on site. all he has is an old floppy with I think the back up from original install.
Not sure what I do- if I get a new hard drive for his downed unit can we load from this floppy and all is well again. Can I load the floppy into my newer unit... Its been too long on this old stuff help !!!

 

[curlycord]

You need the software/disks.
The floppy on site is probably a SEKUR file which is the backup of key codes from F915

See Page 20

http://www.digitcom.ca/docs/MINUET ACD admin guide.pdf

More cost effective (and no BS or a lot of downtime )to install a Callpilot.






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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca