dnsincomminc
Technical User
I have a client that has a MICS 4.1 30NcG04 NAT, and a NAM 8 4.0.04a. The NAM is co-resident VMail/Chinphony ACD. The only port that answers is the first port. I have checked in MAINT and it shows all ports idle. In ACCESS 2 it shows 16 ports avail. I have set the min/max settings to:
Voicemail min-8 max-16
ACD min-8 max-16
I also changed the min for both to two and I get the same result.
If I call each of the DN's directly, the first one answers and prompts me for my password. The other seven connect, then disconnect and the display goes back to the time and date.
Thanks for any advice you can offer.
Dan Schollian
Voicemail min-8 max-16
ACD min-8 max-16
I also changed the min for both to two and I get the same result.
If I call each of the DN's directly, the first one answers and prompts me for my password. The other seven connect, then disconnect and the display goes back to the time and date.
Thanks for any advice you can offer.
Dan Schollian