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My New Seagate External Drive Crashes My Computer

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PlatinumAce

Technical User
Jan 11, 2006
9
US
I have tried connecting the External Seagate drive using both USB and Firewire ports. I have Windows XP Professional with Service Pack 2 installed. So it cannot be a driver problem, I assume. I have tried all of the different USB ports and all of the firewire ports. I have disconnected all other USB and Firewire devices. Seagate Technical support has no idea what to do. The Microsoft website is of no assistance. I am stumped. No matter what I do, the External drive crashes my system.
 
Did you install drivers for it? Are you sure there is good data on it?

-David
2006 Microsoft Valueable Professional (MVP)
2006 Dell Certified System Professional (CSP)
 
I have a problem!!!

I was transfering files from my internal hard disk to LACIE USB 2.0 external hard disk and went out.

When I came back there was no more icon was visible in "My computer".

When I went and checked the system/device manager it was there (SEAGATE HARD DRIVE).

Anyway I am not able to access the disk which contain a lot of important files!!!

Any idea.
 
I have a new Seagate USB drive and it worked the first time, then I experienced two out of three times the same blue screen of death failure. After reading all your bad experiences. I tried this and so far it is working:
Connect the drive after you have booted up, but before you log in. Turn the drive on, Then LOG IN. This seems to cure my problem with crashes. My guess is there is a conflict occurring when your personal preferences, anti virus and other programs are loading. Somehow a conflict occurs if you try and plug in after this point instead of before.
 
I had the same issues with my Lacie USB hard drive. I built this system. The Lacie had been working just fine for months, always leaving it powered up to do my weekly or daily backup as needed. After dowloading AVG free antivirus software and installing, my system started randomly having issues. Today I had to get online to research it and found you guys. I was constantly getting the text blue screen with all the MS jumbo. It got so bad all I got was a black screen and no boot at all. At times I was even getting beeps, 1 long followed by 2 short. My system is XP Pro with service pack 2. My system is up now and seems to be running just fine, after troubleshooting for two hours and getting no where, I shut off my Lacie and all seems good to go. I will try connecting my Lacie with system running and see what happens.
 
Disconnect your internal drive. Reimage your pc using external drive. then hook the internal drive back up make sure you boot from external. Then copy files over to external. IF you have to pull it out the enclosure and swap the drives.
 
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