My modem cannot detect a dial tone 1

[Guest_imported]

My external modem has worked fine for more than a year until the other day when it suddenly cannot detect a dial tone. I have installed a new external modem which gives the same problem. My (slower) internal modem works fine. I have tried replacement cables, different phone points to no avail.

Can anyone advise me of how to fix this problem.

Thanks

 

[Cerati]

If an internal modem works OK to the same phone point, and different external modems and cables don't make a difference there's only one common point-of-failure left.

The serial port.

Can you do a direct connection to COM1 (or COM2) via something like hyperterminal ?

 

[IPconfig]

i have had a similar problem ..!! i installed an external modem for one of my clients and when he took it to his home it refused to work , it lost dial tone so what i did was get that adapter which can take do plugs and i pluged one RJ-11 cable in the modem and the in the phone and tried ..but for some reason the phone did not have a bloddy dial tone when i take out the cable from the modem i get a dial tone ...BUT your problem has a big cliche , you have been using it for a year ..ummh well i noticed my problem was the cooper wires in the white box , i had to switch there positions ! so maybe switching the positioning of your copper wires might help !!

 

[FilthyMinx]

As an idea - as long as your phone line really does have a dial tone on it , you could try putting X0 or X1 into the extra settings section of your modem setup. This will cause most modems to dial regardless of whether there is even a phone line plugged in.

HTH.

 

[ehari]

FilthyMinx

X1->if u would like the modem to wait for the dial tone before dialling.

X3->if u would like the modem NOT to wait for the dial tone before dialling. AOL Tech

 

[InnoTech]

the last experience I had like this it turned out to be the power source! go figure! change to a differnet outlet and everything was fine. also make sure the power adapter is the right output. I know this sounds stupid but it did the same thing to me on the office tech bench.

if not that, Cerati has a good point!