Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
My computer is crashing!
- Thread starter Rox2
- Start date
goombawaho
MIS
You put three Ts in but - should that tell me something?
Do we know the problem is fixed??? Not yet - wait and see if it runs okay. You could have more problems than one. If it really WAS a driver issue (not related to the phone that you connected to your computer) then it will rear it's ugly head again.
I personally haven't seen a missing device driver cause a blue screen, but you don't want to leave things half installed, which may have happened.
1. Clean out your temp files with this:
2. Do a malware scan (even if you have an anti-virus) program with the following:
Let things run for a week and see how it goes. Report back.
Do we know the problem is fixed??? Not yet - wait and see if it runs okay. You could have more problems than one. If it really WAS a driver issue (not related to the phone that you connected to your computer) then it will rear it's ugly head again.
I personally haven't seen a missing device driver cause a blue screen, but you don't want to leave things half installed, which may have happened.
1. Clean out your temp files with this:
2. Do a malware scan (even if you have an anti-virus) program with the following:
Let things run for a week and see how it goes. Report back.
No, we don't know that the crashing has finished, but, at least there are several less unclaimed devices contending for resources.
Good luck!
Conflicts which cause ethernet controllers to fail to load properly are fairly common causes of "DRIVER_IRQL_NOT_LESS_OR_EQUAL", at least, reading several google entries for that problem would seem to indicate so.
Good luck!
Conflicts which cause ethernet controllers to fail to load properly are fairly common causes of "DRIVER_IRQL_NOT_LESS_OR_EQUAL", at least, reading several google entries for that problem would seem to indicate so.
- Thread starter
- #23
@goombawaho: Oh shame =/
I'll 3 T's you all right at the end then
Thats true, yes.
Iim in the process of downloading the Anti-malware software, but I'm a bit hesitant to download the other one, because the website looks dodgy. Is it totally safe ?
But yeah, I'll let you know then.
@flyboytim: Thank you for your help
I will report back in a weeks time, after scanning my computer and things.
So yeah guys- see y'all in a week
I'll 3 T's you all right at the end then
Thats true, yes.
Iim in the process of downloading the Anti-malware software, but I'm a bit hesitant to download the other one, because the website looks dodgy. Is it totally safe ?
But yeah, I'll let you know then.
@flyboytim: Thank you for your help
I will report back in a weeks time, after scanning my computer and things.
So yeah guys- see y'all in a week
CCleaner, is a safe application, and so is the Website...
you can also go here to download the file, and you will see that the makers point toward the FileHippo site as well as to their own site to download the file...
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
you can also go here to download the file, and you will see that the makers point toward the FileHippo site as well as to their own site to download the file...
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
goombawaho
MIS
Would I send you to a dodgy site - NO. It's perfectly safe. Yes, the FileHippo site looks a little funky. I always download it from there vs. the manufacturer site, but either/or.
- Thread starter
- #26
- Thread starter
- #28
Okay, so far- my compoyter hasn't crashed, however everytime I log onto my account, it freezes- so usually we'd log on, and the 'Welcome' and the 'loading circle' comes on while your account sets up, but as soon as I press enter after typing my password it just freezes, and i have to restatrt my computerr.
Do you know why ?
And I that can stopp ? :'(
Do you know why ?
And I that can stopp ? :'(
goombawaho
MIS
Freezing/crashing - they're both pretty bad if you ask me. But what's the difference (technically there Is some) if you have to press the reset button. You have to get this fixed.
You could try two things:
1. Try an SFC /SCANNOW Start > RUN and type that in, hit enter. Provide CD if asked
2. Uninstall all video drivers, reboot and see if it behaves itself. If so, download the latest video drivers and reinstall.
You could try two things:
1. Try an SFC /SCANNOW Start > RUN and type that in, hit enter. Provide CD if asked
2. Uninstall all video drivers, reboot and see if it behaves itself. If so, download the latest video drivers and reinstall.
OK, stay focussed - to get back to what we do know already - there were issues with bluetooth and also the ethernet controller. AFAIK, the bluetooth devices that failed to install were deleted, but what about the ethernet controller?
Does Device Manager give everything a clean bill of health now, or are any warnings still appearing?
Does Device Manager give everything a clean bill of health now, or are any warnings still appearing?
I don't remember at this point if it's been mentioned, but if this is a desktop, and the ethernet controller isn't onboard, then you could try removing that AND removing the bluetooth device physically, and see if the thing boots. Just make sure the computer is powered off and unplugged. And while you're at it, it'd be adviseable (particularly in the winter time) to not do this on carpet, or at least make sure you're grounded when trying - touch something metal while working on it... usually the computer case will do... the metal part, not plastic.
Another option:
1. When you start the computer up, hit <F8> rappidly just before Windows would normally start-up
2. Select "Safe Mode" from the options on the next screen
3. Once in Windows, hit your start button, type msconfig and hit <Enter>
4. Look under Startup, and uncheck everything.
5. Look under Services, and uncheck everything that doesn't say "Microsoft.." for the manufacturer - could disable some of these, too, but I figure it might make this simpler.
6. Hit OK.
7. Tell it "Yes", b/c you want to restart... or either click "Researt now" - I forget the button text.
8. let Windows start up, sign in, and see if it loads properly. If it does, then the issue is with one of the start-up items.
So, if that shows out to be good, you can proceed with eliminating the problem:
1. go back to msconfig, and re-select one service or startup item.
2. reboot.
3. see if issue still gone - if it is, keep working way down lists until you find the culprit.
I realize that may take some time, but it's the simplest route. Personally, I'd try to look specifically for anything related to Bluetooth, network, etc. Also, wouldn't hurt to verify you don't have issues between your security software (antivirus and/or firewall) with any drivers/applications - that can cause a mess as well.
Happy hunting, and let us know how it goes.
Another option:
1. When you start the computer up, hit <F8> rappidly just before Windows would normally start-up
2. Select "Safe Mode" from the options on the next screen
3. Once in Windows, hit your start button, type msconfig and hit <Enter>
4. Look under Startup, and uncheck everything.
5. Look under Services, and uncheck everything that doesn't say "Microsoft.." for the manufacturer - could disable some of these, too, but I figure it might make this simpler.
6. Hit OK.
7. Tell it "Yes", b/c you want to restart... or either click "Researt now" - I forget the button text.
8. let Windows start up, sign in, and see if it loads properly. If it does, then the issue is with one of the start-up items.
So, if that shows out to be good, you can proceed with eliminating the problem:
1. go back to msconfig, and re-select one service or startup item.
2. reboot.
3. see if issue still gone - if it is, keep working way down lists until you find the culprit.
I realize that may take some time, but it's the simplest route. Personally, I'd try to look specifically for anything related to Bluetooth, network, etc. Also, wouldn't hurt to verify you don't have issues between your security software (antivirus and/or firewall) with any drivers/applications - that can cause a mess as well.
Happy hunting, and let us know how it goes.
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question