My CD Burner just quit working

[lsteimle]

I am using Win XP Pro, I used my burner 2 days ago to copy some files. A friend brought his dead system over and wanted to see if his hard drive worked, so I unplugged my husband's slave drive and plugged his hard drive in its place. I pulled the data he needed, put my husband's slave HD back in, and went to burn a copy of the files, burner just kept running & didn't burn, had to reboot to even get the blank CD out. Copied the files to my son's computer (I have 3 systems networked together), burner also did same thing, figuring my burner worked (I just used it 2 days ago), copied files to my HD,exact same thing. A friend said I needed to uninstall (through control panel / device manager)the burner and slave HD from my husbands system, then remove the items, restart win XP and shut down, plug back in and let Windows find items. Windows found everything, but once unfortunately the burner still doesn't work. Anyone have any suggestions?? Thanks

 

[paparazi]

Sounds like the possibility of a virus.
Get an up to date virus scanner and carry out a full scan, make sure the definitions are up to date.
Martin

Replying helps further our knowledge, without comment leaves us wondering.

 

[bcastner]

My guess is that it is not a virus. Please see this MS KB article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

and a related article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

The registry changes will likely sort the issue for you.

Bill Castner

 

[lsteimle]

I posted to another place, and went through all that you have listed. So far nothing seems to be solving the problem. I was advised that it appears to be something in the HAL, which I uninstalled and reinstalled all the hardware, didn't work. I did the Microsoft removal of the upper and lower levels in the registry, and it didn't work. I've tried burning through Windows, nothing. I updated my Roxio EZ CD Creator 5.0 platinum, nothing. My virus patterns are up to date, I tried burning in safe mode, no luck. I suppose it would just be easier to just reformat the hard drive and reinstall Windows. Thanks for all your help.

 

[bcastner]

Is your IMAPI service stopped? Try to restart it:

Start, run, services.msc

 

[lsteimle]

It was on manual, so I stopped service and restarted it. Same thing. Same thing, the cd starts everything ok and then when it comes time to burn it, it just spins and spins (the record light is on), it will go on for about 3 minutes, then stop and say errors. Here's the log from Roxio:

12:37:25 AM,September 09, 2002
Start CD creation - device:33554432
OnNextSession called
Is Media Present [true]
CMediaChk::Check Sizes, Project [130438] Disc [359845]
CMediaChk::IsMediaOK(), Diagnostic messages begin
Disc in the recorder
Blank = 1, Disc name =
Blocks=359845, Tracks = 99
Disc signature = 0,Next address = 0
Looking for the following disc
Blank = 1, Disc name =
Blocks=359845, Tracks = 99
Disc signature = 0,Next address = 0
CMediaChk::IsMediaOK(), Diagnostic messages end
Prepare Track Complete
WriteTrack called
Is Media Present [true]
CMediaChk::Check Sizes, Project [131056] Disc [359845]
CMediaChk::IsMediaOK(), Diagnostic messages begin
Disc in the recorder
Blank = 1, Disc name =
Blocks=359845, Tracks = 99
Disc signature = 0,Next address = 0
Looking for the following disc
Blank = 1, Disc name =
Blocks=359845, Tracks = 99
Disc signature = 0,Next address = 0
CMediaChk::IsMediaOK(), Diagnostic messages end
Is Media Present [true]
CMediaChk::Check Sizes, Project [131056] Disc [359845]
CMediaChk::IsMediaOK(), Diagnostic messages begin
Disc in the recorder
Blank = 1, Disc name =
Blocks=359845, Tracks = 99
Disc signature = 0,Next address = 0
Looking for the following disc
Blank = 1, Disc name =
Blocks=359845, Tracks = 99
Disc signature = 0,Next address = 0
CMediaChk::IsMediaOK(), Diagnostic messages end
Writing track - length 268402688 - 3331 source file(s)
TrackFinished called
OnTrackDone called
Finalizing session
Unspecified error
OnNextSession called
12:43:30 AM,September 09, 2002
End CD creation
Dlg::OnDiscFinished called
OnDiscFinished called
Dlg::CleanupAfterFinalDisc called