I've got Unity 10 and Call Manager 9. I've got just one phone where MWI won't light up, and this began happening 2 weeks ago after I rebooted both Unity servers. I've reset MWI on the mailbox, and deleted/added the mailbox again and it just won't light. If I call and leave a message, the end user get's their unified messaging e-mail, but the light on the phone doesn't come up. If I look it up in Unity, MWI is always "off". I've disabled/enabled MWI for the user but that hasn't fixed anything.
On Call Manager, I checked the ports and the MWI indicator settings, and all are set with the correct Calling Search space. It's only one user - everyone else seems to be fine. I started to wonder if there is a setting I'm missing on the phone itself or the DN.
Anyone have any ideas?
On Call Manager, I checked the ports and the MWI indicator settings, and all are set with the correct Calling Search space. It's only one user - everyone else seems to be fine. I started to wonder if there is a setting I'm missing on the phone itself or the DN.
Anyone have any ideas?