MWI Tone

[morenot]

Hi:

How I do to cancel Message Waiting tone
I erased all voice Messages( 557 + #1), however, when I hang off I continues heard different tone.
This happened with Analog Sets
If I erase my greeting, the MWI tone is canceled

thanks....

 

[doktor]

What system? What board?

///doktor

 

[morenot]

Ipldk 60
VMIU

 

[doktor]

Try to disable the board in PGM101 and PGM103, and re-install it again in PGM101 and PGM103.


///doktor

 

[ohtapa]

Please try dial 559(Feature cancel).

 

[morenot]

Thanks..

Ohtapa:

I dialed 559, MWI tone is canceled...but..
The call forward to voice mail is canceled, when I call forward to VM again( 554 + 4 + #), the MWI tone is enabled..
There aren´t voice messages (I dial 557 and get busy tone)

Doktor:
I will try disable the VMIU board...

 

[ohtapa]

I'm guess the "MWI tone" and "Forward confirmation tone" using the same tone. So when you activated the call forward you can heard the same tone.

 

[morenot]

It´s correct Ohtapa
But, How I do to cancel that Tone, if I don´t have messages.
Or, the Tone is always when you have Call Forwad actived regardlees you have or not messages...
Do you have working whit Auto Forward feature

 

[morenot]

It´s working...
With AUTO FORWARD Feature...

 

[ohtapa]

Yes, with the kind of Auto Forward to VMIB you will not heard Forwad confirmation tone. And if you using version 3.8 up you can have a optional to disable forward tone in PGM 113 flex 17. This option can see only in DKT program mode.