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MWI not working

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Cuddy15

Cuddy15

MIS
Apr 9, 2008
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I have 2 Avaya IP phones that will not display a MWI. They are different model phones but both are on our CallExpress voicemail system. The first model type is a 9620 and the other is a 4610. I have done everything I can think of to fix this issue.

Any ideas?
 
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carefully examine a station record on your system where the MWI DOES work, you are probably missing a setting, do a "stare and compare" you will probably find it.

Mitch


AVAYA Certified Specialist
 
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it's probably the setting on page 2 of the station form.
 
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