Mute Soft-key won't indicate activation

[phadobas]

IPS 2000 using Legacy Dterm Series E TDM phones. One of the soft keys is "Mute". When I press it in the middle of the converstation, my handet gets muted, but on the screen of the phone, the word "mute" won't flash... So I don't know if I'm in Mute mode or not.

This is a new system being set up, and somebody discovered this very valid problem. Anybody knows how to fix it?

 

[gbaughma]

I've never seen "Mute" flash on a dterm.
Come to think of it, I haven't seen mute... are you talking about the MIC soft key?

You would tell by the MIC light going out. I've never seen it displayed on the screen.....



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg

http://parallel.tzo.com

 

[jhenke]

I don't think the 2000 flashes at all. I know the 2400 flashes when the mute is enabled, but I dont think there is any way to have the softkeys flash when enabled on the 2000; hopefully someone will know a trick to turn them on because it has bit me once or twice troubleshooting.

You can talk about us, but you can't talk without us.

http://www.bbns-va.com/

 

[mextera]

Jhenke is correct the softkey will not flash. For a visual indication assign a Mute key to a Line Key in CM 90 assignement data is F5013.

Mextera

 

[phadobas]

Thank you guys,
I think I'll do just that. Assign this feature to a line-key.