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Music on hold

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vatech

Technical User
Oct 28, 2004
16
US
I can't get music on hold to work on a option 61C upgraded to a succession 3.0. I know my music source is fine because I can put a butt set on the TN and hear the music. However, if I dial the trunk access code, I get nothing. It terminates to a universal trunk card in the PBX. Any ideas?
 
built as a mus route? in your cdb check is mus =yes abd the next prompt = route number... may just be a bad card or port

john poole
bellsouth business
columbia,sc
 
Make sure you have a music trunk attached to each network group. You will only get music on the group with the music trunk.
 
being a 61 would make that easy

john poole
bellsouth business
columbia,sc
 
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