music on hold sip trunks

[mitnorpbx]

We have two systems connected with sip trunks. if you call between location from a to b and a puts you on hold you do not hear MOH. If b puts you on hold you hear MOH.Here is the info of the site that does not work. I see no differance between the two locations but as always might have overlooked something. I checked the routes.

61c 4.00t


REQ: prt
TYPE: rdb
CUST 0
ROUT 10

TYPE RDB
CUST 00
ROUT 10
DES SIP
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK YES
ZONE 003
PCID SIP
CRID NO
NODE 1
DTRK NO
ISDN YES
MODE ISLD
DCH 10
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO NO
FALT NO
CTYP UKWN
INAC NO
ISAR NO
DAPC NO
PTYP ATT
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 1012
TCPP NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO ESN5
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096


PAGE 002

TFD 0
SST 5 0
NEDC ETH
FEDC ETH
CPDC NO
DLTN YES
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR YES
INC YES
LAST NO
QREC NO
OAL YES
AIA NO
OAN YES
OPD YES
CDRX NO
NATL YES
MUS YES
MRT 11
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
AUTH NO
TDET NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO

REQ: prt
TYPE: rdb
CUST 0
ROUT 11

TYPE RDB
CUST 00
ROUT 11
DES MUS
TKTP MUS
NPID_TBL_NUM 0
VTRK NO
NODE
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 1011
TARG
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
AACR NO

REQ:

 

[johnpoole]

i assume route 11 is a working mus route? i call you via a sip, term on your station, go on hold, what do you get now on a trac?.. does conf seem to work from the same set.. mus is conf to your murt

john poole
bellsouth business
columbia,sc

 

[allenmac]

Can you post the music route from the other switch? Also, what level of software is the other side running?

 

[mitnorpbx]

This is the info from the site that works, not on site to test.If you place a call from the same phone that the MOH on SIP trunks did not work via the PRI the music on hold works wich is the same music source.


VERSION 2921
RELEASE 4
ISSUE 50 W +
IDLE_SET_DISPLAY NORTEL


DES MUSIC
TN 012 1 01 04
TYPE MUS
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
RTMB 9 1
CFLP 1
DATE NO DATE



TYPE RDB
CUST 00
ROUT 9
DES MUSIC
TKTP MUS
NPID_TBL_NUM 0
VTRK NO
NODE
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 4304
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3

IENB 5
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
ARDN NO
AACR NO

 

[dj4020]

Whichever PBX is putting the call on hold provides the music on hold. So if making a test call to far end and far end puts you on hold you get music from far end. If you put it on hold from your PBX you should hear music if you already do.