Music On Hold Problem Continued!

[jonmohr]

Ok, so here are 2 traces. The first is working just fine and hears the music on hold, while the 2nd trace does not.

The 1st trace is when I dial the DID number from my office phone.

The 2nd trace is when I dial the DID number from my SIP to TDM application that is hitting the same DID number.

I noticed the main difference between these 2 traces is the TERM line.

Voice Call
==========
>LD 80
TRA000
.TRAD 2 1
ACTIVE TN 002 01
ORIG 002 01 DID RMBR 3 1
TERM 001 MU_CONF
DIAL DN 7881
MAIN_PM ACD AUX_PM ACD_WAITING_HI
TALKSLOT ORIG 15 TERM 3
EES_DATA:
NONE
QUEU ACD
CALL ID 0 5151
---- ISDN PRA CALL (ORIG) ----
CALL REF # = 26370
BEARER CAP = VOICE
HLC =
CALL STATE = 10 ACTIVE
CALLING NO = 1234567890
CALLED NO = 7881
PDCA 1 PAD 0 0 PCML MU MU


SIP to TDM Call
================
.TRAD 60 16
ACTIVE TN 060 16
ORIG 060 16 DID RMBR 5 16
TERM NONE
TDTN 48 SLOT 16 PTY SLOT 16
DIAL DN 7881
MAIN_PM ACD AUX_PM ACD_WAITING_HI
TALKSLOT NONE
EES_DATA:
NONE
QUEU ACD
CALL ID 0 4912


---- ISDN PRA CALL (ORIG) ----
CALL REF # = 4480
BEARER CAP = VOICE
HLC =
CALL STATE = 10 ACTIVE
CALLING NO = 100
CALLED NO = 7881

PDCA 1 PAD 0 0 PCML MU MU

 

[jonmohr]

Anyone have any thoughts on this?

Thanks!

 

[SpelingChampeon]

Does the inbound route have:
MUS YES
MRT 33 (or whatever your music route is?)

 

[jonmohr]

Yes it does.

 

[dannoWI]

On your first trace you came route 3. second trace route 5.
Make sure route 5 has music assigned.