Music On Hold G450

[gwmyers]

AVAYA CM S8700 RLSE 6 G450
change music-sources
Source No. Type Source Desc.
1 music Type: port 003V613 MOH

003V613 represents a cross-connect from a MM716

Next???
Assistance Please

 

[gwmyers]

Will not let me setup music source as an extension

Source No. Type Source Desc.
1 music Type: ext 1315 MOH

 

[lopes1211]

Not clear what you are trying to do. If installing an analog MOH device, you set it up as a port, then connect the device to that port. If you are using an integrated announcement on a gateway v9, You would add an announcement and upload your MOH file to that. Then the "change music" for will let you select that announcement extension as a music source.

-CL

 

[gwmyers]

analog MOH device

change music-source
Source No. 1
Type music
Source Type: port 003V613
Description MOH

Everybody automatically has MOH or does it need to be assigned?

We would like everyone to have MOH

Thank You

 

[lopes1211]

It can be enabled/disabled by COR. Look at the bottom left of the "change cor x" screen for the COR assigned to your users.


-CL

 

[gwmyers]

Would each COR need a MOH source?

 

[lopes1211]

No.

-CL

 

[gwmyers]

change cor 6
Hear System Music on Hold y

 

[gwmyers]

what music sources are compatible?
am/fm radio
ipod
cd player

is there an input requirement/limit?

 

[lopes1211]

600 OHM. Usually something like this:

http://www.pcliquidations.com/p2706...=27066&r160164167166161&utm_campaign=shopping

-CL

 

[gwmyers]

I was able to assign port to
Source No. 1

• connect the lineout of a music source (like a cd player for example) to an analog port in avaya
where you would normally connect an analog line/phone).
• change music-source and define your port
• music source is 003V613 pair 13 of MM716 card
• change cor 6
• Hear System Music on Hold? y

This is a Simple MOH
No Groups
Thanks to everyone for their input

 

[TreyS]

GWWMYERS.....what did you use to convert the output from the music source to the rj-11 on the mm716 card? Thanks!

 

[gwmyers]

connect the lineout of a music source (like a cd player for example) to an analog port in avaya
where you would normally connect an analog line/phone).

Using the Headphone Jack and Earbuds (supplied with radio) punched down on the Analog Port

• change music-source and define your port
• music source is 003V613 pair 13 of MM716 card
• change cor 6
• Hear System Music on Hold? y