Music on Hold and Over Head Paging

[mastang13]

Could not get over head paging to work. So I took trunk card out and then back in and now music on hold is not working. I can hear music if I put test set on tn but no music via ACOD 8010. Prior to this I was trying to get over head paging to work, connected test set to tn and no sound came out when dialing ACOD 8011. Reseting the trunk card was probably bad idea. Help!

Option 11
MAIN CAB
VERSION 2111
RELEASE 25
ISSUE 40 B +
IDLE_SET_DISPLAY +--++¦

REQ: STAT 11
00 = UNIT 00 = IDLE (TRK)(MUS OWK )
01 = UNIT 01 = IDLE (TRK)(PAG LDR IMM )
02 = UNIT 02 = IDLE (TRK)(CO LOP )
03 = UNIT 03 = UNEQ
04 = UNIT 04 = UNEQ
05 = UNIT 05 = UNEQ
06 = UNIT 06 = UNEQ
07 = UNIT 07 = UNEQ

DES MUSIC
TN 011 0 00 00
TYPE MUS
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
RTMB 10 1
CFLP 29
DATE 22 NOV 2003
DES PAGING
TN 011 0 00 01
TYPE PAG
CUST 0
XTRK EXUT
TIMP 600
BIMP 3COM
AUTO_BIMP NO
RTMB 11 1
SIGL LDR
STRO IMM
SUPN NO
AST NO
IAPG 0
CLS UNR DTN CND WTA LPR THFD
P10 NTC
DATE 14 NOV 2003


LD 38
.STAT 29
CNFC 00 DSBL 01 BUSY
CHAN 00 DSBL 02 BUSY

REQ: prt
TYPE: rdb
CUST 0
ROUT 11

TYPE RDB
CUST 00
DMOD
ROUT 11
DES PAGING
TKTP PAG
NPID_TBL_NUM 0
NACC PGNR
ESN NO
ICOG OGT
SRCH LIN
STEP
ACOD 8011
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
ART 0
SGRP 0
AACR NO

REQ: prt
TYPE: rdb
CUST 0
ROUT 10

TYPE RDB
CUST 00
DMOD
ROUT 10
DES MUSIC
TKTP MUS
NPID_TBL_NUM 0
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 8010
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
AACR NO

REQ SLT
TNS 500 LEFT 1 USED 499
ACDN 300 LEFT 281 USED 19
AST 100 LEFT 100 USED 0
LTID 100 LEFT 100 USED 0
DCH 80 LEFT 80 USED 0
AML 16 LEFT 15 USED 1
MPH DSL 100 LEFT 100 USED 0
RAN CON 12 LEFT 12 USED 0
RAN RTE 2500 LEFT 2500 USED 0
MUS CON 100 LEFT 100 USED 0
IDLE_SET_DISPLAY +--++¦
ACD AGENTS 300 LEFT 300 USED 0
ANALOGUE TELEPHONES 2500 LEFT 2474 USED 26
ATTENDANT CONSOLES 2500 LEFT 2498 USED 2
BRI DSL 100 LEFT 100 USED 0
CLASS TELEPHONES 2500 LEFT 2500 USED 0
DATA PORTS 2500 LEFT 2500 USED 0
DIGITAL TELEPHONES 2500 LEFT 2211 USED 289
INTERNET TELEPHONES 0 LEFT 0 USED 0
PHANTOM PORTS 2500 LEFT 2491 USED 9
WIRELESS TELEPHONES 2500 LEFT 2500 USED 0
WIRELESS VISITORS 0 LEFT 0 USED 0
ITG ISDN TRUNKS 2500 LEFT 2500 USED 0
TRADITIONAL TRUNKS 2500 LEFT 2359 USED 141
TMDI D-CHANNELS 64 LEFT 60 USED 4
SURVIVABILITY 0 LEFT 0 USED 0

 

[mjwald]

try disu 11 0, then enlu 11 0, then do the same for 11 1

 

[mastang13]

Tried both disu & enlu in ld 20 but still doesn't work.

 

[mastang13]

ok tried disc and enlc in ld 32 & ld 36 and still no music on hold. In ld 38 when I stat 29 I get

CNFC 00 DSBL 01 BUSY
CHAN 00 DSNL 02 BUSY

What does this mean?

 

[johnpoole]

prt your mus data and your primary rdb..

john poole
bellsouth business
columbia,sc

 

[trvlr1]

Just to be sure, when you took out the card, did you put it back in to the correct slot?

 

[mastang13]

I took card out then back in on same slot did not move the card.

TYPE RDB
CUST 00
DMOD
ROUT 10
DES MUSIC
TKTP MUS
NPID_TBL_NUM 0
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 8010
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
AACR NO

DES MUSIC
TN 011 0 00 00
TYPE MUS
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
RTMB 10 1
CFLP 29
DATE 22 NOV 2003
DES PAGING
TN 011 0 00 01

 

[mastang13]

Ok replaced the trunk card now music on hold is operational but still can not get over head paging to work when dialing acod 8011. I put my test set on the tn then dial acod 8011 and no sound on my test set.