Hi all,
I hope all is well with all of you! I'm encountering a couple of problems with Your Assistant 3.1.2.14 that I hope you can help me solve.
Call from Outlook - ability to bring up contact in Outlook and click on the Auto dialer. Everytime we try to call a contact from Outlook we get the following error: "An internal error has occurred in the Automatic Phone Dialer. Close the phone dialog box and reopen it." I know this is a Windows issue but I cannot seem to find a fix for this.
Access Outlook Contacts (from Your Contacts Folder) in YA without copying them into YA. The problem here is that YA seems to pick up every contact that is listed in the Exchange organization - including Public Folders. Is it possible to specify where YA pulls its contact information from?
Once YA indexes the contacts is it possible to make the contacts searchable without having to import them into YA?
What are the options for call forwarding profiles:
Can I forward calls to a cell phone and if there is no answer after 2 or 3 rings, have the call come back to Continuum voicemail?
Can I forward to 2 or 3 different phones in order and if there is no answer on any, bounce back to Continuum voicemail?
Shutdown issue. If YA is active in the system tray, the pc refuses to shut down. It simply hangs until we force quit the application
Can't start YA on login as it takes minutes to start when not connected to LAN - what are the options.
Our machines are running WinXP Pro with Service Pack 1.
Any help with this is most appreciated. Even a point to the right direction.
Thanks in advance!
-Ed Volmar
I hope all is well with all of you! I'm encountering a couple of problems with Your Assistant 3.1.2.14 that I hope you can help me solve.
Call from Outlook - ability to bring up contact in Outlook and click on the Auto dialer. Everytime we try to call a contact from Outlook we get the following error: "An internal error has occurred in the Automatic Phone Dialer. Close the phone dialog box and reopen it." I know this is a Windows issue but I cannot seem to find a fix for this.
Access Outlook Contacts (from Your Contacts Folder) in YA without copying them into YA. The problem here is that YA seems to pick up every contact that is listed in the Exchange organization - including Public Folders. Is it possible to specify where YA pulls its contact information from?
Once YA indexes the contacts is it possible to make the contacts searchable without having to import them into YA?
What are the options for call forwarding profiles:
Can I forward calls to a cell phone and if there is no answer after 2 or 3 rings, have the call come back to Continuum voicemail?
Can I forward to 2 or 3 different phones in order and if there is no answer on any, bounce back to Continuum voicemail?
Shutdown issue. If YA is active in the system tray, the pc refuses to shut down. It simply hangs until we force quit the application
Can't start YA on login as it takes minutes to start when not connected to LAN - what are the options.
Our machines are running WinXP Pro with Service Pack 1.
Any help with this is most appreciated. Even a point to the right direction.
Thanks in advance!
-Ed Volmar