Multiple Logins to Intuity Mailboxes -- Can it be done?

[Gibsonic]

I have a situation where I need to have one mailbox always available where an automated process that changes the outcalling number will always run.

I have a pc with a modem, using windows scheduler to change the outcalling number on our helpdesk audix mailbox based on who is on call for that day/week. The scheduler references a specific schedule, which kicks off a specific batch file for the person. That batch file does a command line RAS dial where I give the full dial string for connecting to Audix with all the prompts, pauses, and finally the new outcalling number, then a hang up.

The problem is that the last few days when this runs, a helpdesk person has been logged into audix checking messages, coincidently(end of shift). This causes the automated process to not be able to login to audix to change the outcalling. Then a few minutes later I start getting annoyed off duty helpdesk people calling me b/c the audix still has their number in the outcalling config.

Anyway to allow a specific mailbox multiple simulataneous logins?

I have an Intuity Audix 4.1

 

[orypecos]

I believe that the Intuity doesn't allow multiple logins to avoid corruption of the system.

 

[Ecky]

Maybe you can use the groupbox function and create distributionlists and forward all messages to all your clients mailboxes.