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Multiple extensions going to 1 voicemail box 1

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thesaxxon

Programmer
Jun 1, 2011
5
US
I'm trying to figure out how to get 6 extensions to go to 1 centralized voicemail box in avaya modular messaging. I'm aware of the secondary extension but I wasn't sure if I could get more than 2 extensions to go to 1 VM box, thanks.
 
I've created something similar in the past with 6 extension numbers in. Calls to all extension numbers follow the coverage path rules to the main mailbox.

Alternatively...
Create a coverage path that points to a VDN and a vector with the step...
01 messaging skill 99 for extension 1234

Change the skill and extension number as required and assign the coverage path to the stations. You'll need to create a mailbox for this extension in AD and also assign message lamp fields to this number.

Both should work ok
 
Yeah, I had set up a coverage path to go to Audix, but for whatever reason, when the calls bounces to cover it never goes to VM it will just continue to ring. I would like to try and keep away from setting up a vdn if possible, but if there is no way around it looks like I'll have to go that route
 
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