Multiple day Holiday Tables???

[2fast2furious]

Can anybody verify if this type of Holiday table works? I am unable to make it work on two definity systems. Is this a limitation? i can't see it on the manual. sample holiday below:

Start End
mm dd hh mm mm dd hh mm
04/04 21:00 04/05 08:00

The holiday only works if we did the following and separate it into two entries:

Start End
mm dd hh mm mm dd hh mm
04/04 21:00 04/04 23:59
04/05 00:00 04/05 08:00

Thanks. I'd be interested to know why it does not allow the first table (04/04-04/05). Any help is appreciated.

 

[2fast2furious]

Thanks marcell55. If this really is a limitation on previous versions, then we need to do it on a per day basis. This is clear now.

 

[FSI]

on my MultiVantage- System 1.1 this Holiday- table is working fine:

===========================================================
Holiday table 4:

______START_______ _______END________
Month Day Hour Min Month Day Hour Min Description
09 02 16 00 09 03 08 10 Test

...and the vector:

01 collect 1 digits after announcement 41099
02 goto step 20 if holiday in table 4
===========================================================

It goes to step 20 between 09/02 1600 and 09/03 0810 and continues with step 3 otherwise.

Here is a trace:

08:02:30 98 1 vdn 98280e00 bsr appl 0 strategy 1st-found override y
08:02:30 98 1 collect
08:02:33 98 2 goto
08:02:33 98 20 disconnect
08:02:39 98 21 LEAVING VECTOR PROCESSING cid 10545
08:02:39 98 21 TRACE COMPLETE cid 10545

 

[2fast2furious]

thanks everyone for the help. based on the test, i think we can conclude that it is software version limitation. we are using version 9.

 

[pbxman]

I wouldn't be so sure. Mine's working perfectly spanning multiple days. I tried the test in days starting in the past(Holiday table started yesterday and ends next week), and present (say it's 8:00 here..i entered it starting at 8:05 and ending next week).

Both results work just fine. Here's what i have:

Number: 2 Name: Test

______START_______ _______END________
Month Day Hour Min Month Day Hour Min Description
09 05 08 08 09 08 08 00 Test


...vector is:

01 wait-time 2 secs hearing music
02 goto step 5 if holiday in table 2
03 goto step 7 if unconditionally
04 stop
05 busy
06 stop
07 announcement 4026
08 stop



I get busy signal every time. ?
There's gotta be some other setting not common to all switches here..

pbxman
Systems Administrator

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[cwjr]

This thread is a year old, but in case anyone else stumbles across this in search of an answer to this same problem, here's the problem/solution:

There is a bug in some version 9 software pbx's that doesn't allow you to span multiple days in one table entry IF you specify a beginning hour/min and or ending hour/min combination. If you don't specify hours and minutes, you can span days in one table entry.

You can have your system patched ( I just did), so it will allow you to start a holiday on a day at a certain time, span a number of days, and end the holiday on a day at a certain time on one holiday table entry. This is intuitively the way you would've expected it to work.

Again, this is a problem with certain version 9 PBX's, Avaya will install the patch free if you have maintenance. At least they did for us.