Multiple Column Report Prints Different From Preview

[Marryp]

Need help!!!

I created a report in Crystal Report XI with multiple columns from different subreport. The preview and print out are both the same. But in BusinessObjects XI infoview the print out is not the same as the preview. The format of the fonts is only correct on the first column but the second and third columns' prints weird compared to the preview. Is this a bug?

 

[MJRBIM]

Are these SCHEDULED or On-Demand reports...?

Which BOE-XI viewer are you using...?

If they are SCHEDULED, perhaps you can try SCHEDULING to PDF format and see if that gives you a cleaner format.

 

[Marryp]

This is BOE XI R2. The users don't really need to schedule the report. They would like to print it whenever they want. But the print preview is different from the printer's print-out even if I print it in pdf. But if we do an export option to pdf, the format is kept. The weird part is that it works fine in Crystal Reports XI. Only when it is run from Infoview.

 

[MJRBIM]

Which BOE-XI viewer are your USERS using...?

The ActiveX viewer seems to have the best WYSIWYG rendering of the pages.

 

[Marryp]

We are using DHTML. I just changed it to ActiveX viewer and the problem still exists

 

[MJRBIM]

Sorry, I am out of ideas....