Multiple Auto Attendant setup

[Jampet]

Hi, we have 3 seperate teams using our 3300. They all require different auto attendant queues. Is it possible to setup more than one instance of AT on the same server?

Thanks

 

[kwbMitel]

Assuming on Embedded mail????

On the embedded mail you have a mailbox type for a Menu Node. Menu nodes provide single digit access to be transfered to system devices. Each transfer target requires a mailbox to associate the DN to be transfered to.

Menu Nodes cannot dial by name
Menu Nodes cannot dial by extension

Better info yields better answers.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

If a Nupoint then you can setup a callbox for each team. A callbox can be setup to appear as a full AA.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[Jampet]

No Nupoint unfortunately, that's why I was looking at this option first.

I thought that as AA is associated with mail boxes you could set more than one up on the switch..

 

[kwbMitel]

I thought that as AA is associated with mail boxes you could set more than one up on the switch..

And what has led you to believe otherwise?

**********************************************
What's most important is that you realise ... There is no spoon.

 

[EngVOIP]

You can use menu node mailboxes and a workround using acd paths and d, n1 and n2 rerouting of the interflow points to create similar functionality to the AA?