Mstr 7.2.2 over the web. Bandwidth probs?

[wolf5370]

Hi,
we are experiencing problems with the bandwidth via our perimeter. Here are some figures (note this is a trial, so the user base in v. low):
With 70 user concurrency-
-150kbit/sec!
-80 requests per second during wait page for AutoPrompt (non-DHTML)
-Wait page interval; set to 8 second polling: generates 11 gets and 70K of data - response is just 20k. loads of cookies being sent every request to and from the server.

Mstr say this is normal and no one else is complaining (nice answer that!). We are using Aspelle 3 on the firewall and every other application we have using this has no performace/bandwidth problems. Aspelle have been looking at it.

Side issue; Mstr does not set a size for the data returned for an Autoprompt, some fiewalls (Aspelle for example) require this field to be set - this causes a blank page to be returned.

Reason for this thread? Simple, has anyone else had similar problems.

Thanks.

Richard.

 

[nlim]

the autoprompt sounds like it is bringing something too big back. Try and create a test report with a small autoprompt, say "choose year". See if the problem is mediated. It should avoid the wait page issue.

is there a way to change the cookie settings?

 

[nlim]

just a followup Richard, did you get the Aspelle issue fixed. Last I heard, MSTR was resolving some firewall issues directly with them...

 

[wolf5370]

Hi nlim,

as far as I'm aware, both Mstr and Aspelle were to make fixes - something to do with Mstr not putting a data size parm in the header of the autoprompt (returning from server to client) and Aspelle thinking no size parm equals no data.

We have been busy stripping down the wait/prompt page to remove gifs etc, but it has made little difference as the cookies are still being passed (for what reason? - MSTR say to maintain state).

Aspelle anounced they are goping into liquidation and will cease trading August (this year) - so no idea what's going to happen here with regards to the firewall.