MSM64 on BlackDiamond 6808

[Markon]

This is the first time in this forum and sorry for my bad english....
I have a problem with a blackdiamond 6808 with 2 MSM64. if i use the MSM64 "A" the BD work fine, but if i use the MSM64 "B" the switch return me the follow error: "platform type is invalid" and a number "c346". The problem is on the MSM64 "B".
Is a software or hardware problem? and how i can fix this problem?

Thanks all for yours support

Marco

 

[rn4it]

Are you forcing a failover? Do you have 2 MSM's per BD? can you explain the config a little further. If you have 2 MSM's you may want to confirm that MSMB is properly inserted and run an extended diagnostice on it, during a scheduled down time. This will effect network communication passing through that switch.

 

[Markon]

this is the first configuration on a BD for me....
Yes, i have two MSM per BD, but for the test i have used only a MSM "a" or MSM "b" at a time, not two MSM contemporary. The switch is not in production, so i can reboot or modify configuration without problem.
The startup cpu memory test and uart test of MSM "b" work fine and the MSM uncompress the image file, but at last of uncompression the screen fill of "platform type is invalidnmrcreg.c:346 platform type is invalidnmrcreg.c:346 platform type is invalidnmrcreg.c:346 platform type is invalidnmrcreg.c:346" etc.

Thanks for the support

Marco

 

[rn4it]

Try putting both MSM's in boot the BD up. type 'show switch' command, see which one is master. Then run a 'run msm-failover' Confirm the syntax in the user manual for the extremeware version. What I think may be happening is the MSMA slot is master and the MSMB is slave and the automated failover is not configured. So when you boot up with the MSM B in, it's still in a slave state.

 

[Markon]

If i start my BD with both MSM the switch not work, so i can't run a msm-failover...

Thanks

Marco

 

[rn4it]

Marco,
I have never come across that error msg, I would look into the hardware, what version of Extremeware are you running? Do both MSM's work in slot A? Do you have any support with Extreme? either way, I'd check with them. In the 5yrs I've been using Extreme I've had a couple MSM's go bad and never seen that error msg. good luck

 

[Markon]

Hi,
sorry for the late answer but i was so busy...
for the msm problem i have contact my reseller and he give me a new msm.

thanks for the support

Marco

 

[rn4it]

You're welcome