Mshta.exe error when accessing Add/Remove Programs ???/

[dooders777]

I have a user that when she goes into the add/remove programs recieves a error message "Mshta.exe error". Also a message "unexpected error occured.Class not registered res://appwiz.cpl/listbox.htc" I have used the troubleshooting tips at the following address:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q266668

I have also ran REGSVR32 APPWIZ.CPL, SFC/SCANNOW, and SFC/PURGECACHE at the cmd line with no results.
Does anyone out there have a differnet fix to this problem ? It has me bewildered.

 

[GlenJohnson]

Have you tried just re-installing the OS? Don't delete anything, just re-load and if it asks for a clean install or repair, choose repair. (If this has always happened, some files may not have loaded, if it just started, the machine may have had a senior moment and forgot them. Seen it happen with other apps.) Also, did you look for the file in the registry? Good luck. Glen A. Johnson
Microsoft Certified Professional
gjohn76351@msn.com

"By attempting the impossible, the possible is achieved."
Henri Barbusse (1873-1935); French writer.

 

[Dmasch]

You don't have to reinstall your OS. I will give you a link to download

http://www.microsoft.com/data/download_270RTM.htm

This will fix you right up.

 

[dooders777]

The link worked fine. I do not get any more error messages, however, when I go into add/remove programs it has no listings only a blank screen.

What do I do now? And thanks very much for your input and help.

 

[Dmasch]

Are you sure it is blank? Sometimes it puts all of your installed programs down to the bottom. Use the scroll bar and see if it is really blank. I have seen it put them to the bottom but never blank you out completely.