MS Word Shakes!

[Khoja]

Allright. I have not come accross a weird problem like this before in my life, supporting Office products.

One of my machine has Windows 2000 and Office 2000. Whenever a file is opened and without doing anything, if we click, Print, the program shakes for almost 10 seconds before printing. Same thing happens when I go, Save As, soon after opening the file. However, only if after opening the file, I click my mouse somewhere in the open document, or edit the document, then there is no problem. Same applies when I open an attachment from Outlook and just simply print it.

I must say, it only happens in Microsoft Word - I have tested Excell and it works just fine.

I have done the following:
- Checked from different Windows User (Administrator)
- Tested for viruses
- Removed any additional programs that might have anything to do with it (organizer syncronization, etc)
- Removed Windows Media Player
- Reinstalled Microsoft Office
- Running in Safe Mode
- Upgrading Office to Service Pack 4


Does it surprise anyone?

--Eal

 

[gicutale]

I'm almost sure it's a hardware problem caused by an inadequate device response to a software call which appears only in the situations you described. Try the followings:
-Invert the printer AC cord in the wall outlet
-Invert the PC AC cord in the outlet
-Invert them both
-Try again with another printer (just to see if it-s the printer which causes that)
-Reinstall the mainboard drivers (specially the AGP support, if it exist)
-Reinstall the video driver
-Unplug the monitor from AC wall outlet for 10 seconds, plug it back and retry
-Invert the monitor AC cord in the wall outlet
-Try with another monitor (just to see if it's the monitor)
-Change the video card (if it-s not on-board)
-Change the PC-s power supply.
Good luck!