MS Word Page Lagout Problem

[pauljj]

I have a word document, with 4 pictures on it, a header and footer. When I open it, I see 3 of the pics on one page and when someone else opens it they see all 4 on one page ? I have checked all the settings I can think of, and on both machines they appear identical. Does anyone have any ideas please ?

 

[MakeItSo]

The page layout / margins depend on the printer. If the four pics fit juuuuust so onto the page, there may be differences between users.
Also check the font used in the header/footer.
If it is a font not installed on the other's computer, his Word will use a substitute font which results in different letter height, line spacing etc.
That might also cause the difference.

[navy]"We had to turn off that service to comply with the CDA Bill."[/navy]
- The Bastard Operator From Hell

 

[pauljj]

Many thanks for your message back, it does appear that the problem might be with the font, where is doesnt work is where the user has Futura Book installed, where is does work, Futura Book ISN'T loaded, any way I can tell what Word is using as an alternative ?

 

[fumei]

It will (normally) use whatever is the font for the Normal style of that machine.

This issue emphasizes the fact that Word is totally driven (pun intended) by the local printer driver...AND that it is always best to use explicit Styles. I am willing to bet that the document does not use fully explicit styles.

It is even possible to get this happening - radical page differences - with two people using the same network printer. Same printer...but one had a different printer driver for that printer. That was enough to change the page layout.

What to do?

If it actually makes a difference (and does it really?), only use commonly installed fonts (within explicit styles). Make sure everyone has their printer drivers up to date, although again if they are using different printers you can still have the issue.

Is it critical that the layout be one way or the other? Is using a PDF viable?

Gerry

 

[pauljj]

Thanks for that info, that's very useful

We should now be able to fix that

All the best
Paul

 

[macropod]

FWIW, Word used to be sensitive even to display driver settings (as is Excel to this day). Simply changing the screen refresh rate (not even the resolution) on a PC used to be enough to cause Word to change the document's layout. Go figure that one!


Cheers
[MS MVP - Word]

 

[fumei]

WHAT????? I have never seen that. That would drive me completely, totally, batty. Good heavens.

Gerry

 

[tf1]

You could test for the 'apparent' font problem by embedding the font into the document (which will grow in size to accommodate the font, of course). But that will prove if it is font substitution or the printer parameters that are causing the difference.


Regards: Terry